TOP 10 TIPS: BUILDING A SPECIALIST PARTNER CHANNEL

Gary

My role at inovoo is to build an international partner sales channel, i.e. to generate sales for inovoo’s technology in markets where we don’t have a local office, and it’s a role that I’ve held in several small and medium-sized IT companies throughout my career. 

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Bonjour Paris!

The Contact Center of 2020 - Pipe dream or proven technology?

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Customer service managers agree: the customer service field is becoming more valuable and more complex. Modern customers are smart: they educate themselves, and they interact and react using the channels they prefer – and increasingly, as recent studies have shown, those channels are digital.

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MOBILE? THAT’S, LIKE, SO LAST YEAR!

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Have you seen the latest fantastic, must-have app for your mobile phone, yet? Whatever it does, I wonder how often you’ll use it once you’ve installed it?

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MULTI-CHANNEL CUSTOMER DIALOG FOR THE CALL CENTER

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Gary Hodkinson, Business Development Director at inovoo, discusses how the smartphone won’t replace the call center but, if implemented as part of a multi-channel customer dialog solution, it will reduce customer support costs.

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Twitter

09.07.2019 - 08:07
https://t.co/0mjAQ4wi9t Wasser für die Welt - das Augsburger Wassersystem zählt zum Weltkulturerbe. Wir gratuliere… https://t.co/FuepTYZKKa

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01.07.2019 - 08:07
Wir freuen uns - inovoo gehört zu erneut zu den Innovationsführern: Ranga Yogeshwar (Bildmitte) überreichte den TOP… https://t.co/KsiP1oZwtx

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26.06.2019 - 06:06
RT @AusweisApp2: Gerade erst haben wir alle erfahren, dass #Apple die #NFC-Schnittstelle öffnen wird. Wir haben euch zugesagt, dass wir mit…

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26.06.2019 - 05:06
RT @DPM20_17: Sie wollten schon immer einmal sehen, wie Robotics und KI die Produktivität steigern? Die @inovoo und @janitos_de haben genau…

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17.06.2019 - 05:06
Vielen Dank an alle Teilnehmer, Partner und Pressevertreter für das positive Feedback im Nachgang zu unseren… https://t.co/cWCmoV1UYD

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