TOP 10 TIPS: BUILDING A SPECIALIST PARTNER CHANNEL

Gary

My role at inovoo is to build an international partner sales channel, i.e. to generate sales for inovoo’s technology in markets where we don’t have a local office, and it’s a role that I’ve held in several small and medium-sized IT companies throughout my career. 

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Bonjour Paris!

The Contact Center of 2020 - Pipe dream or proven technology?

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Customer service managers agree: the customer service field is becoming more valuable and more complex. Modern customers are smart: they educate themselves, and they interact and react using the channels they prefer – and increasingly, as recent studies have shown, those channels are digital.

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MOBILE? THAT’S, LIKE, SO LAST YEAR!

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Have you seen the latest fantastic, must-have app for your mobile phone, yet? Whatever it does, I wonder how often you’ll use it once you’ve installed it?

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MULTI-CHANNEL CUSTOMER DIALOG FOR THE CALL CENTER

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Gary Hodkinson, Business Development Director at inovoo, discusses how the smartphone won’t replace the call center but, if implemented as part of a multi-channel customer dialog solution, it will reduce customer support costs.

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Twitter

22.05.2019 - 15:05
Tapfer haben sich zwei #inovoo-Teams beim M-net Firmenlauf in #Augsburg gestern geschlagen - trotz des nicht optima… https://t.co/1Rk4CIzwra

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20.05.2019 - 11:05
RT @Wilken_Software: Wir feiern dieses Jahr zusammen mit @inovoo eine Premiere! Die Ammersee Communication Days mit dem Motto #erfolgsbesch…

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15.05.2019 - 18:05
RT @ai4u_konferenz: KI in der Kundenpostbearbeitung - wie automatisierte Prozesse den Arbeitsalltag im E-Commerce erleichtern und CRs verbe…

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13.05.2019 - 19:05
RT @ZfK1: Apps entwickeln istkompliziert? IT-Schmiede @Wilken_Software arbeitet derzeit mit @inovoo daran, dass dies künftig leichter wird…

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13.05.2019 - 09:05
„Unsere IT-Partner können uns viel besser sagen, was wir benötigen, um erfolgreich zu sein“, so #janitos-Vorstand U… https://t.co/uPXOyn6S4j

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