TOP 10 TIPS: BUILDING A SPECIALIST PARTNER CHANNEL

Gary

My role at inovoo is to build an international partner sales channel, i.e. to generate sales for inovoo’s technology in markets where we don’t have a local office, and it’s a role that I’ve held in several small and medium-sized IT companies throughout my career. 

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Bonjour Paris!

The Contact Center of 2020 - Pipe dream or proven technology?

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Customer service managers agree: the customer service field is becoming more valuable and more complex. Modern customers are smart: they educate themselves, and they interact and react using the channels they prefer – and increasingly, as recent studies have shown, those channels are digital.

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MOBILE? THAT’S, LIKE, SO LAST YEAR!

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Have you seen the latest fantastic, must-have app for your mobile phone, yet? Whatever it does, I wonder how often you’ll use it once you’ve installed it?

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MULTI-CHANNEL CUSTOMER DIALOG FOR THE CALL CENTER

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Gary Hodkinson, Business Development Director at inovoo, discusses how the smartphone won’t replace the call center but, if implemented as part of a multi-channel customer dialog solution, it will reduce customer support costs.

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11.10.2019 - 07:10
Save the Date: Unsere AMMERSEE COMMUNICATION DAYS gehen am 17. und 18. Juni 2020 in die nächste Runde. Diesmal begr… https://t.co/Yuh96rZloY

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11.10.2019 - 05:10
RT @Wilken_Software: Wie könnte eine ideale App-Welt aussehen? Was könnte man nutzen, was existiert schon und wie sieht der Weg dorthin aus…

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07.10.2019 - 05:10
Digitalisierung von vorne – Input-Management als Schlüssel zur Automatisierung https://t.co/hgkeb2lfNF

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25.09.2019 - 06:09
Digitalisierung von vorne – Input-Management als Schlüssel zur Automatisierung https://t.co/uzZy4SWohc

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11.09.2019 - 08:09
AUS DER PRAXIS: Erfahren Sie hier, wie die Janitos Versicherung @janitos_de auf Basis der Software-Lösung NOVO CxP… https://t.co/VFMf0k6SSE

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