How hard are your customers working for you? Admittedly, I’m asking an unusual question but, given that most of your customers have a powerful computer sitting idle in their pocket, I’m not sure that many companies are asking themselves this question.
Enterprise Information Management (EIM) is typically used to describe the wealth of technology and products that companies have purchased to efficiently manage the processing of all forms of customer data & communication from paper and digital to voice. This allows companies to provide competitive customer service but often, there are high staff costs associated with the operation and maintenance of such systems. Which got us thinking; is it possible to “outsource” some of this work to the customers?
In this blog, I’d like to start by giving you an introduction to inovoo, and explain what we do. In today’s real-time competitive world, many companies don’t have the bandwidth to maximise their full potential. Basically, they’re just treading water until a window of opportunity opens up for them to leverage the investment inovoo has made in our world-class scalable mobile platform.
At the risk of making this the shortest blog I’ve ever written, I’ll cut to the chase and give you my opinion now.
Yes, just about all of them are. Or at least, they were.
If there actually are any A/P managers among my many tens of blog readers, I hope my opinion provokes animated discussion about the intricacies of 3-way line item matching that accounting departments around the globe might describe as truly exciting in an automated A/P solution.
Write about a subject that you are passionate about, a relative once advised me. He’s since travelled around Europe, written a book about it and secured his first publishing deal, so I think that his advice was probably quite valuable. He’s passionate about travelling around Europe and I’ve done quite a bit of that, but the similarity ends there.
Like many home-grown businesses, inovoo has become a well-known and highly respected provider of business solutions within our home market of Central Europe. Munich is where we started many years ago, and the German-speaking countries are where we have the majority of our customers.