Tag: Digitalization

Dealing with the post-vacation blues: How long has it been since you got on top of the email flood?

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We all need them. Most of us are probably longing for one right now. Yes, I’m talking about a vacation. After an exhausting series of projects and a stressful work routine, we’ve more than earned some time off. Quickly answer the last emails, turn on the auto-responder in Outlook and check the “complete” box. And away!

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Checking in with… Marc Drögsler

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In our column, “Checking in…”, we ask Marc Drögsler from inovoo three questions about ApplicationXtender.

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Bonjour Paris!

The Contact Center of 2020 - Pipe dream or proven technology?

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Customer service managers agree: the customer service field is becoming more valuable and more complex. Modern customers are smart: they educate themselves, and they interact and react using the channels they prefer – and increasingly, as recent studies have shown, those channels are digital.

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MOBILE? THAT’S, LIKE, SO LAST YEAR!

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Have you seen the latest fantastic, must-have app for your mobile phone, yet? Whatever it does, I wonder how often you’ll use it once you’ve installed it?

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18.03.2019 - 13:03
Save the Date - unsre #AMMERSEECOMMUNICATIONDAYS gehen in die nächste Runde. Bitte notieren Sie sich schon jetzt de… https://t.co/VC0NTMgQv3

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06.03.2019 - 09:03
Wir bringen Sie zum Fliegen - und Ihre Prozesse auch. #Infinica, #inovoo und MDS präsentieren Ihnen auf dem gemein… https://t.co/11bCfG1tsR

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26.02.2019 - 15:02
Kommen Sie bei #inovoo auf #GovernikusJT vorbei - wir beraten Sie heute und morgen gerne in Berlin, wie man digital… https://t.co/8n80qMttLj

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15.02.2019 - 06:02
Zufriedenere Kunden dank kurzer Bearbeitungszeiten: Schon ab 100 E-Mails pro Tag lohnt sich die automatisierte E--M… https://t.co/PLUtUhE9Kn

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