We all need them. Most of us are probably longing for one right now. Yes, I’m talking about a vacation. After an exhausting series of projects and a stressful work routine, we’ve more than earned some time off. Quickly answer the last emails, turn on the auto-responder in Outlook and check the “complete” box. And away!
In our column, “Checking in…”, we ask Marc Drögsler from inovoo three questions about ApplicationXtender.
Customer service managers agree: the customer service field is becoming more valuable and more complex. Modern customers are smart: they educate themselves, and they interact and react using the channels they prefer – and increasingly, as recent studies have shown, those channels are digital.
Have you seen the latest fantastic, must-have app for your mobile phone, yet? Whatever it does, I wonder how often you’ll use it once you’ve installed it?