Welcome to inovoo’s press and media section. Here you will find the latest news about the company as well as collaborative projects, press releases and publications – direct from the source. All media packs as well as relevant images and logos are also available for download.
MetaSource Selects inovoo for EMEA Dedicated Support | 01.11.2016Read more
MetaSource, the largest distributor of ApplicationXtender (AX) in the world, is excited to announce that it has selected inovoo as its dedicated sales and technical support partner for the EMEA (Europe, Middle East and Africa) region. This will enable MetaSource resellers in EMEA to benefit from localized sales and technical support resources for ApplicationXtender solutions and inovoo's own NOVO family of products.
Additionally, MetaSource's MetaStor product (AX in the cloud) will be available for the EMEA region and offer cloud-based archiving and workflow solutions built around ApplicationXtender and Captiva software, plus inovoo's NOVO Mail and NOVO Mobile.
Adam Osthed, MetaSource President and CEO said, "We are excited to collaborate with inovoo and their talented team. They will provide a strong local resource for our resellers in the fast growing EMEA market."
Jim Nelson, Worldwide Head of Partner Business, Enterprise Content Division, Dell EMC said, "We are very happy to see great companies like MetaSource and inovoo working together and are proud that Springboard, our partner-to-partner networking program, has helped connect these organizations for the benefit of our customers."
Founded in 2003, inovoo is a leading European provider of products and solutions for SMEs and large enterprises. By linking Input and Output-Management efficiently with the business processes, inovoo provides integrated customer communications across different media and channels. Most recently, inovoo's latest NOVO Mobile solution won the EMC Innovation Award 2015 for "Best Capture Solution."
Thomas Schneider, inovoo CEO added, "We are very pleased to be selected by MetaSource as their primary support operation in EMEA, which is a reflection of the strong relationship between our companies. Cloud-based solutions are quickly becoming the preferred choice for customers in EMEA and the MetaSTOR solution, combined with inovoo's localized products and support, will provide a faster ramp-up for MetaSource's increasing number of resellers in this region."
MetaSource is a technology driven provider of Business Process Outsourcing (BPO) / Business Process Management (BPM) services integrated with Enterprise Content Management (ECM), workflow solutions and customer experience processes to meet our clients' goals and objectives. We service a variety of industries through our global network of SSAE 16 SOC2, PCI Level 1 and HIPAA compliant processing centers, employing over 800 employees worldwide.
New dimension reached in mobile invoicing | 14.10.2016Read more
Invoice Booster enables fast, convenient smartphone-based invoice submission, approval and processing
inovoo GmbH is expanding its product portfolio to include an innovative invoicing app known as the Invoice Booster. The application dramatically simplifies invoice processing, especially for small and medium-sized enterprises (SMEs), and now also reduces the workload for accounting staff as well.
The Invoice Booster allows the user to either use their smartphone or tablet's camera function to photograph a paper-based invoice, or load one into the app from another mobile application such as an email or messenger client. The OCR software then automatically reads out the invoice data and transfers the extracted information directly to a form within the application. Here, the user can check the accuracy of the data one more time and correct it if necessary. If all details are correct, the invoice is approved within the app itself and forwarded to the appropriate downstream systems such as the company's archive or a workflow manager like EMC ApplicationXtender.
Marc Drögsler, Product Manager at inovoo, said, "With the Invoice Booster, businesses of all sizes can now standardize and simplify their invoicing processes. Our NOVO Mobile platform does more than just reading invoice data. Beyond this, we are also able to establish connectivity with back-end systems, and businesses can use the Invoice Booster to integrate even smaller offices into their digital processes."
Employees can also use the mobile archive to access additional documents or business processes anywhere, at any time. This integrates additional fields beyond invoicing into the digitization process.
inovoo GmbH appoints Aerow Digital SAS as first international reseller | 26.10.2015Read more
inovoo GmbH is delighted to announce that Aerow Digital will represent and implement inovoo’s solutions in France. Aerow’s appointment as an inovoo partner is part of a strategy to expand inovoo’s market presence in a controlled process, through the appointment of skilled and carefully selected partners.
Founded in 2003, inovoo is a leading European provider of products and solutions for SMEs and large enterprises. By linking Input and Output-Management efficiently with business processes, inovoo provides integrated customer communications across different media and channels. Most recently, inovoo’s NOVO Mobile solution won the EMC Innovation Award 2015 for Best Capture Solution.
Aerow Digital is a subsidiary of Aerow and is based in Paris, France. The company has over 200 employees and specializes in consulting and Content Management Solutions. Over the last 11 years, Aerow has expanded internationally with subsidiaries in the Benelux region, Switzerland and Mauritius. Aerow Digital’s expertise is in helping companies to transform their business processes through the use of Input and Output-Management solutions and CRM.
Gary Hodkinson, inovoo’s Business Development Director, said “Aerow have a solid reputation and presence in the French marketplace and their expertise in ECM implementations makes them a perfect partner for inovoo’s mobile and process automation solutions in France. We look forward to a long and fruitful partnership with them and will be demonstrating our first joint solution in Paris this November.”
Thierry Saunier, General Manager of Aerow Digital, said “We are pleased to offer our customer a quick, safe and efficient path to digital transformation, using inovoo’s NOVO Mobile technology. This agile solution will not only enhance our customer’s existing business processes but will also create new end-to-end customer experiences.”
MetaSource Adds European Partner inovoo | 25.08.2015Read more
Inning am Ammersee - MetaSource is excited to announce the inclusion of inovoo to its family of resellers. The addition of inovoo marks the first MetaSource ApplicationXtender (AX) dealer in Europe. This relationship will allow the German Company to begin offering AX to the EMEA (Europe, Middle East and Africa) market, as well as opening up North America to the entire lineup of inovoo products, like NOVO Mail and NOVO Mobile.
Adam Osthed, MetaSource President and CEO said “This is a big moment for us at MetaSource. This partnership gives us instant access to the competitive EMEA market and instant credibility because of how well respected inovoo is in the space. Add to that the ability to offer the terrific inovoo solutions here in the US… we couldn’t be happier.”
Founded in 2003, inovoo is a leading European provider of products and solutions for SMEs and large enterprises. By linking Input and Output-Management efficiently with the business processes, inovoo provides integrated customer communications across different media and channels. Most recently, inovoo´s latest NOVO Mobile solution won the EMC Innovation Award 2015 for Best Capture Solution.
Thomas Schneider, inovoo CEO mentioned “I am very glad about the partnership with MetaSource. MetaSource has a deep understanding of the American market and the local customer demands. Therefore the Product Management is absolutely sure, that linking inovoo´s products and AX will represent the perfect solution for the digital transformation and business processes, we will jointly implement in USA and EMEA.”
NOVO Mobile wins EMC² Innovation Award 2015 for Best Capture Solution | 07.05.2015Read more
Inning am Ammersee, 05/07/2015. NOVO Mobile has been awarded the "Innovation Award for Best Capture Solution" at this year's EMC2 Momentum event in Las Vegas.
EMC2's team of experts were well and truly convinced by inovoo's new solution. NOVO Mobile was recognized as an outstanding solution and a real innovation in the fields of solution development, design integration and best practice in development and implementation.
(Foto: Chris Mc Laughlin, EMC Chief Marketing Officer bei der Preisverleihung in Las Vegas)
“Everything is changing”, said Thomas Schneider, CEO at inovoo. “The market, customer demands, society itself. With NOVO Mobile, we want to let businesses step up to new challenges, adapt to current trends and impress customers.”
NOVO Mobile is a solution for fast, digital, cutting-edge customer dialog, distinguishable by its clear focus on customer self-service. As well as integrating customers' information and documents into existing business processes and IT environments, using mobile devices such as smartphones and tablets, the innovative software also allows businesses to open up an additional communication channel that customers love. This allows the business and the customer to interact with each other in new and efficient ways: exchanging documents using a personal mailbox, carrying out business-relevant activity, or signing contracts with a digital signature. And best of all, everything is handled through a single app.
"As content management moves from the first to the third platform, we are heavily reliant on our partners to develop and implement innovative solutions that will help our customers get there efficiently,” said Jason Capitel, Chief Revenue Officer, EMC Enterprise Content Division. “We’re thrilled to recognize inovoo for its visionary approach to NOVO Mobile.”
inovoo has maintained an intensive partnership with EMC since 2003 and is a Captiva Platinum Partner and a Consulting Preferred Partner (C3P) for Captiva. Our years of collaboration on all levels, including management, sales, product development, consulting, engineering and support, has made it possible for our team to achieve maximum customer satisfaction.
Download the Press release:
NOVO Mobile – the digital dialog platform | 06.02.2015
The digital world is changing fast – Forrester estimate that global shipments of smartphones alone will reach $30 billion in 2015, and as companies struggle to keep up with this change they often feel overwhelmed by the perceived effort required to bring legacy IT up to date in order meet the changing demands of their customers.
NOVO Mobile is an innovative and unique product that addresses this demand, while making it easy for companies to retain their existing IT infrastructure and open a new digital communication channel with their customers.
- easily integrates with your existing input management system, turning it into a Multi-Channel Solution
- enhances your contact center by adding integrated chat services to your existing CRM system
- ensures that you have a complete view of all communication with your customers
- compatible with all ERP, DMS, archives and workflows
- multiple business process can be addressed
NOVO Mobile’s communication channel incorporates an instant “always-on” chat function, enabling customers to instantly communicate with companies in a way that they feel comfortable with. Images of documents or photographs relating to insurance claims can be created by the customer, instantly passed through to the business process for e.g. OCR and classification and then returned to the customer for validation of the captured data.
Companies can also initiate conversations with their customers through NOVO Mobile by sharing documents, surveys and even accepting digital signatures made on the customer’s mobile device (using NOVO eSign).
In summary: NOVO Mobile is a seamless, self-service dialog platform between companies and their customers.
Features at a glance:
- Photograph documents and send them to the business process
- Contact customer service via chat
- Manage documents stored in the cloud
- Pay bills, authorize transfers
- Exchange documentation
- Self-service customer account information editing (e.g. address, ‘phone number)
- Contract signatures
With NOVO Mobile, companies can improve communication with their customers and benefit from increased customer satisfaction & lower per-customer service costs. And the best part? You configure NOVO Mobile the way YOU want it, to suit your business needs. Because it’s not just a bespoke mobile application, the services you want to supply to your customers are simply “switched-on and off”, as and when you need it.
More detail is available on our website at http://inovoo.com/en/products/novo-mobile/.