Document overload? Turn it into structured processes!
Over 80% of all business data is unstructured and comes in the form of documents, emails, images, or PDFs. And the amount of data is constantly growing.
NOVO CxP (Communication Exchange Platform) converts this unstructured data into structured, digital information—ready for automated processing.
- Intelligent workflows are automatically triggered by incoming emails, scans, forms, and other data
- NOVO CxP processes this content regardless of its format, text type, language, or complexity
- All steps are fully automated – from receiving the data to transferring it to your target systems
The result? Less manual effort and significantly improved efficiency.
How NOVO CxP helps you automate your processes
Intelligent recognition
With NOVO CxP, your entire input from all channels goes directly into an automated process. Modern AI technology enables intelligent extraction and classification of documents—and can be easily used by the specialist department itself.
Automated processing
Use the intuitive NOVO CxP interface to model intelligent workflows—no prior experience needed. Automate your data processes to free up time for your departments so they can focus on what matters most.
Seamless integration
NOVO CxP connects directly to your system environment. Transfer verified business data automatically via API directly to your ERP, DMS, and other systems. It's efficient, scalable, and seamlessly integrated.
Client Successes with NOVO CxP
Numerous companies already successfully use inovoo solutions. Here are a few examples:
- Complete digitization of incoming mail with thousands of documents per day at hkk
- Fully digital invoicing process at the Saxon State Ministry of Finance
- Hekatron Brandschutz automated over 90% of email processing and achieved an ROI in less than six months.
Automation tailored to your environment:
Whether in the cloud or on-premises,
for small sub-processes or complex end-to-end workflows—
with NOVO CxP, you get to automate exactly what you need.
Frequently asked questions about the automation platform NOVO CxP
-
Can I connect NOVO CxP to my existing systems?
Yes, NOVO CxP was developed to easily connect to existing IT environments. The platform communicates bidirectionally with systems such as SAP, DMS, and CRM solutions via REST or SOAP APIs.
Thanks to its modular low-code architecture, digital workflows can be flexibly integrated to automate existing processes efficiently. -
In which application areas can I use NOVO CxP?
Intelligent document and data processing is used in almost all industries—from healthcare, insurance, financial services, telecommunications, public administration, and more. The possible applications are wide-ranging and diverse, such as
- Email processing and automation
- Automated invoice processing & data archiving
- Replacement scanning (TR-RESISCAN)
- Customer service automation for email, chat, portal entries, and much more
- Services such as address changes, bank changes, sales inquiries, contract terminations, etc.
- Automation of incoming orders
- Digitization of family and birth records, and much more
...all the way to complete process digitization for your company!
-
Which technologies are used in NOVO CxP?
The NOVO CxP platform combines tried-and-tested methods with the latest technologies, exactly as your processes require.
Thanks to its modular architecture, NOVO CxP can seamlessly integrate these technologies into your existing IT landscape.An excerpt of the technologies used:
- Optical Character Recognition (OCR)
- Machine Learning (ML)
- Large Language Models (LLM)
- Auto-Learning
- Rule-based processing
- Low-code workflows
and many more.
-
How quickly can NOVO CxP be implemented?
Depending on the scale of the project, productive use is possible after just a few weeks.
Thanks to predefined modules, interfaces, and preconfigured workflows, NOVO CxP can be implemented quickly—even iteratively with proof-of-concepts. -
Is there a trial version or proof of concept available?
Yes, we offer individual trials or proofs of concept using your own data upon request. This allows you to quickly gain a realistic impression of the solution's potential.
Simply send us an email at info@inovoo.com and we will contact you!
Learn more about NOVO CxP
Download the NOVO CxP information sheet now to find out more:
