Automation. Simple. Smart.
Simplify your operations with NOVO Mail, an email management solution that simplifies the automation of former labor-intensive email processes. Experience a boost in productivity and organizational effectiveness with ease.
NOVO Mail, the solution for automated e-mail processing, analyzes incoming e-mails, extracts data and automatically assigns it to the correct target systems.
Previously manual processing...
... now automated using NOVO Mail
Business emails contain a wide variety of information. Invoices, applications, address changes and other requests are often sent in a single email. Employees have to check these messages manually, feed data into the right business processes and also write a suitable reply email promptly.
This blocks resources that are not available for other valuable activities.
With the email automation solution NOVO Mail, you can drastically reduce email processing times. NOVO Mail automatically analyzes which customer, which request and which business process is involved. Thanks to an easily trainable AI system, content in emails and their attachments is recognized precisely - offering enormous automation potential.
This allows you to gain valuable business data and complete business processes with a high degree of automation in seconds.
Get started now with NOVO Mail - it's that simple!
IMPORT
Email content and attachments are imported from servers via various input channels:
IMAP - POP3 - MS Exchange (individual or group mailboxes) - file or database import, and much more.
CONVERT
The email content is first converted into an .eml file and then converted into a PDF or PDF-A file.
AI ANALYSIS & CLASSIFICATION
NOVO Mail searches the email text content for predefined keywords or using statistical methods. Based on the recognized terms, the solution automatically classifies the email and assigns it to the appropriate business process.
DATA RETRIEVAL & EXTRACTION
The information extracted from the email is stored in a predefined structure in an XML file that contains all the attributes important for further processing (e.g., subject, time, classification result, document class, and much more).
EXPORT
In the end, the files can be transferred to target systems such as archives, file servers, databases, or specialist systems.
Benefits
- MAXIMUM AUTOMATION
Free up employees from tedious routine tasks and create capacity for value-adding tasks.
- 85 % TIME SAVINGS
Increase customer satisfaction by reducing email processing times.
- MARKET-LEADING TECHNOLOGY
NOVO Mail is based on NOVO CxP, inovoo's powerful platform for intelligent process automation - confirmed by leading analysts.
- QUICKLY PROFITABLE
Reduced operating costs from day one and amortization within a few months.
- FLEXIBLE SOLUTION
Three levels of automation offer you the right solution for different requirements in your company.
- FORWARD-LOOKING
Benefit today from advanced technologies such as AI and machine learning in your customer communication.
More solutions
In addition to the smart e-mail processing system NOVO Mail, you can use the NOVO CxP platform to find even more solutions for automating your business processes:
- Realization of a fully automated data and information flow beyond e-mails (letter, fax, chat, data...)
- Integration of your existing infrastructure such as specialist procedures, archive systems, DMS...
...and much more
