Process incoming orders quickly and efficiently
Speed up your order processing even with fluctuating or increasing incoming order volumes.
Intelligent software solutions from inovoo replace manual processing of incoming orders with a smooth, digital process. Whether you have few large orders or many small ones, a standard format or unstructured inquiries, with inovoo you benefit from:
- fast processing
- error-free data capture
- seamless connection to all systems
This means your team doesn't have to spend hours manually typing in order data and can fully focus on satisfying your customers.
Automate 90% of incoming orders - it's easy!
Opening hundreds of orders, reading them, and manually transferring the data is not only expensive but also resource-intensive. To free up your staff's time for more productive tasks, this process has to be automated:
With NOVO CxP by inovoo, you can easily achieve that: All orders, regardless of format and system, are automatically read and sorted.
The data relevant for order processing (e.g., item numbers, quantities, billing address, deadlines, etc.) is structured, prepared, and seamlessly forwarded to the target system.
This means that...
- All input channels are directly connected
- Content is extracted and structured using AI technology
- Data from EDI, ERP, CRM, and other systems is centrally connected and utilized
The result is impressive: all information reliably reaches the right place, and order management is 90% automated.
How does automation with inovoo work?
With the central automation platform NOVO CxP, it's easier than you think! It combines artificial intelligence (AI) with modern technologies from intelligent document processing (IDP) and business process management (BPM).
NOVO CxP handles your incoming orders in three steps:
- Incoming orders are read automatically. NOVO CxP extracts and structures all relevant data relating to the customer, order, etc.
- The data is processed automatically. You can easily customize the process steps yourself in the user-friendly workflow editor, giving you flexibility and independence.
- All information is transferred to the connected onward processes in the required format.
Tailored automation for your environment
Whether in the cloud or on-premises,
for small sub-processes or complex end-to-end workflows — inovoo solutions allow you to automate exactly what you need.
Solutions by inovoo – developed for order management
Inovoo's solutions are already being used successfully in a wide variety of input processes. The achievements speak for themselves:
- 90% automation within 2 months at Hekatron Brandschutz
- Over 20 years of experience in automation projects for various industries
- Solutions that lead to success – confirmed by analysts such as Gartner and infosource, who list inovoo as an innovative provider in the field of IDP & BPM
Process automation - how you can benefit even more!
Would you like to automate other processes as well? With inovoo, you are well prepared to do so, because with the flexible NOVO CxP you can also automate...
- Invoice processing,
- customer onboarding processes,
- complaints,
- status queries,
- online forms
- and many other processes!
Whether your order volume increases or new business processes are added, inovoo offers you flexibility and certainty as you move forward.
Automated Order Management: Your benefits
All orders are processed automatically via a central platform — transparently and reliably.
Fast processing and high reliability, regardless of the type of order —this boosts customer satisfaction.
New requirements? More orders? New input channel? Our platform is flexible and easily expandable—even without in-depth IT knowledge.
Experience Inbound Order Automation live
To experience Inbound Order Automation with inovoo in action, book a guided live demo now:
