Specialist Processes

Make Specialist Processes quick and efficient

Achieve structure and efficiency in all your processes, even in complex system landscapes. Whether you need to process complex online requests, read forms, or handle special government procedures, our flexible solutions bring modern technologies and automated processing to every process. All information is directed exactly to where it is needed. Benefit from:

Structure & transparency,
efficient processes
and substantial resource savings

in any environment. Manual data transfer, sorting, and inefficient media disruptions are eliminated. Instead, you relieve your staff and create time for important tasks.

Use case example

Automate 90% of a specialist process - it's easy!

Can your processes also be automated? Most likely, yes! What makes this possible is a central platform that connects all relevant input channels, systems, and target processes. This allows you to quickly move from process chaos to structured digital processes that are easy to manage:

Even without in-depth background knowledge, you can model your own workflows that precisely meet your requirements and enable a high degree of automation.

Inovoo solutions can be utilized in a variety of ways. Here are a few examples:

Case processing: Accelerate your customer communication processes by automatically processing structured and unstructured data
Customer onboarding: Automatically extract and verify customer data from documents such as ID cards and application forms
Application processing and change notifications: Automatically process frequently occurring customer communications such as address changes, direct debit entries, orders, cancellations, and much more
Contract management: Automate contract analysis and never miss a renewal date again

and many more.

The result will amaze you: clearly structured workflows that automate over 90% of your processes.

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How does automation with inovoo work?

How exactly can you achieve automation rates of over 90% in specialist processes? The NOVO CxP platform makes this possible with its clever combination of artificial intelligence (AI) and other modern technologies from business process management (BPM).

NOVO CxP automates your specialist processes in just a few steps:

Incoming documents, attachments, and data are first received and classified. All relevant information is automatically read and structured.
The data is then automatically processed. You can configure the workflows yourself and easily adjust them as needed.
Depending on the process, the structured data is forwarded to the appropriate target system—directly in the required format.

Tailored automation for your environment

Whether in the cloud or on-premises,
for small sub-processes or complex end-to-end workflows — inovoo solutions allow you to automate exactly what you need.

Solutions by inovoo – developed for your process

Many companies already have successfully transformed their processes with inovoo solutions. The achievements speak for themselves:

Processing time for online membership applications reduced by 80% at BKK Faber-Castell & Partner
Automated eGov communication 24/7 at Landkreis Dachau
Solutions that lead to success – confirmed by analysts such as Gartner and infosource, who list inovoo as an innovative provider in the field of IDP & BPM

Explore references

Process automation - how you can benefit even more!

You plan to automate multiple different processes and input channels? With inovoo, you are perfectly prepared for this, as the flexible NOVO CxP platform also supports ...

Emails
Letters
Data from databases
Online forms
Speech
Images
Chat messages
and many more.

Whether your process is growing or you plan to add a completely new one, inovoo's solutions give you flexibility and future-proof positioning.

Automated Specialist Processes: Your benefits

COMPLETELY AUTOMATED PROCESSES

All process steps are processed automatically and reliably. This enables you to achieve shorter processing times and significantly reduce manual effort.