Process inbound mail quickly and efficiently
Speed up the processing of your incoming mail, even with high volumes and diverse input channels. Whether you mostly receive letters or also scans, emails, faxes, and eGov communication, inovoo's intelligent software solutions turn a chaotic mailroom into a structured process. This ensures that all information reaches its final destination without any detours. Benefit from:
- Efficient, reliable processing
- across all input channels
- and without manual effort
No more tedious sorting, manual forwarding, or repeated printouts — this frees up your team and creates time for important, more complex tasks.
Automate 90% of inbound mail - it's easy!
From stacks of paper to automated processes — is it really that simple? We know it is! What makes this possible is a central platform that directs incoming letters, along with all other formats, straight into an automated process. This means that all incoming mail is automatically read, categorized, and forwarded to the right target systems or staff members:
The chaotic pile of paper is thus transformed into a digital process without media disruptions. Not only letters, but also emails and all other formats are processed consistently and transparently. All relevant information about the sender and the request is...
- extracted,
- structured and amplified
- and then forwarded in the required format.
The result is impressive: over 90% of incoming mail is processed automatically.
How does automation with inovoo work?
How exactly does our software enable 90% automation? The low-code platform NOVO CxP offers a unique combination of Intelligent Document Processing (IDP), Business Process Management (BPM), and the latest technologies based on artificial intelligence (AI).
NOVO CxP transforms your inbound mail into an automated process in three simple steps:
- Incoming analog documents are digitized in a legally compliant manner. Incoming digital documents and files are automatically received and classified. All relevant data is read and structured.
- After that, the automated processing starts. You can easily model the workflows yourself using the user-friendly drag-and-drop editor.
- Finally, the data is saved in the selected format and forwarded to the target systems.
Tailored automation for your environment
Whether in the cloud or on-premises,
for small sub-processes or complex end-to-end workflows — inovoo solutions allow you to automate exactly what you need.
Solutions by inovoo – developed for inbound mail
Inovoo's solutions are already being used successfully in many companies. The achievements speak for themselves:
- Letters, faxes, emails — all processed automatically at hkk Krankenkasse
- 200,000 pages annually successfully automated at BKK Faber-Castell & Partner
- Solutions that lead to success – confirmed by analysts such as Gartner and infosource, who list inovoo as an innovative provider in the field of IDP & BPM
Process automation - how you can benefit even more!
Would you like to automate additional input channels in the future? With inovoo, you are perfectly prepared for this, as the flexible NOVO CxP platform also supports ...
- E-Mails
- eGov messaging
- Chat messages
- Voice
- Images
- and many other channels.
Whether your mail volume is increasing or completely new incoming need to be added, inovoo's solutions give you flexibility and future-proof your business.
Automated Inbound Mail: Your benefits
All incoming mail is processed automatically via a central platform — simple and transparent.
High reliability and timely responses across all communication channels — this greatly increases customer satisfaction.
New requirements? More letters or emails? Our platform is flexible and easily expandable — even without in-depth IT knowledge.
Experience Inbound Mail Automation live
To experience Inbound Mail Automation with inovoo in action, book a guided live demo now:
